Frequently Asked Questions

Welcome to our FAQ page!!

Frequently Asked Questions

Most frequent questions and answers

Do you accept new Patients?

I am accepting new patients. I am happy to treat chronic disease. I enjoy working with
the elderly. I will not involve myself with pre-existing legal or insurance matters.

Is there a Charge for Phone in Prescription?

I charge 30 dollars for the first
prescription, and 5 dollars for each additional
prescription.

We need a regular family doctor.

I am available and accessible to my patients. Many of my patients email me and I do
not mind that. But be aware that email is not secure, and that any significant problems should be dealt with in the office.

Is there Extra Charge for anything?

We charge for most services not covered by Alberta Health Care or Workmens Compensation. This includes but is not limited to:

  • missed appointments
  • letters other than referrals
  • freezing skin tags and warts not on the feet
  • Removal of cosmetic moles
  • sick notes when that is the sole purpose of the visit – forms – drivers physicals – phoned prescriptions
  •  Tax credit forms

Why am I charged for a Doctor’s signature?

Any doctor’s time is valuable. You may be asking for a simple signature, but if my name is being put on a form, I need to read it to be sure it is accurate. Even if it only takes 5 minutes, it does take time and is considered an “un-insured service”. There are many other services that are not covered by Alberta Health

What about prescription refills?

I generally want you to refill your prescriptions at the time of your visit. If you take more than two medications, it is a good idea to bring all of them in a bag with each visit. That way, I can verify that your medications are being taken correctly. We will accept fax requests for refills in some instances, but will charge for refilling that way. The charge is $30 for the first prescription, and $5 for each other one listed.

How do I get care when your office is closed?

I am a member of the South Calgary Primary Care Network (SCPCN). There are about 140 of us, so that a member of each clinic takes call for a week at a time, about once a year. If you phone the office after closing, you will get a phone number that will connect you with the doctor on call. Leave a message and the doctor will call you back. Please have your Alberta health care number available when he/she calls you back. The doctor on call will not have any access to your medical records, medications or lab results. As a rule, the doctor will not give any refills of any medications.